Sarah is a keen advocate for the people we support, helping them to enjoy activities and socialising.

Our Team

The most important part of our organisation: our dedicated team

We believe our role is all about people – finding the right staff to support our clients, and then ensuring they’re given the right training. That’s why we spend over 95% of our income on staff costs, with most of the remaining 5% invested in staff training and development.

We also have an exceptionally low staff turnover – as of 2011, 60% of our team have worked for us for over five years, and 30% have worked for us for over 10 years.

Training and Qualifications

All support staff are required to undertake a Level 2 qualification in Social Care, and all staff are given the opportunity to complete a Level 3 qualification in Social Care.

Staff are also required to complete a variety of training courses, to meet both the core and person-specific training requirements. In addition, ad-hoc training is offered each year, as part of the company’s commitment to first-rate training and development and to up-skilling its workforce.

Investors In People Award

Cartref Ni is proud to be accredited as an “Investor in People”, reflecting our on-going commitment to staff training and development. The 3-yearly assessments are conducted by the Welsh Government’s nominated representative, and include a detailed audit of the company’s Training and Development Plan, and Supervision and Development procedures. Over twenty members of staff are usually interviewed. Our accreditation was recently re-awarded for a further three years.

Welsh Care Awards

In 2010 and 2011, Cartref Ni support staff were nominated for the prestigious Wales Care Awards. Against strong competition, we were successful in winning the following awards:

Supported Living Care Practitioner Award GOLD
Dignity in Care Award GOLD
The Social Care Health and Safety Award SILVER
Exceptional Newcomer Award SILVER

If you’d like to talk to us about how Cartref Ni can help you or someone you know, visit our Get in Touch page. We’ll be in touch with you within 5 working days

If you think you might have the right skills to become part of our dedicated team, visit our Careers page to see our current employment opportunities.