Join Our Team

At Cartref Ni, we’re all about people and the key to our success is our team of dedicated, highly trained support workers who get to know and understand the people we support.

As an employer, we’re passionate about finding, retaining and developing the right kind of people, ensuring they’re given the opportunities to develop and progress their careers.



36% of our team have worked for us for over five years, and 25% have worked for us for over 10 years.

We’re Investors In People (IIP) GOLD

Cartref Ni is proud to be accredited as an “Investor in People” GOLD, reflecting our on-going commitment to staff training, education and development. The 3-yearly assessments are conducted by the Investors in People team and include a detailed audit of the company’s Learning and Development Plan, Supervision and Performance Appraisal policies and procedures. Over twenty members of staff across all roles are interviewed. IIP are prestigious awards and are given as a beacon in excellent leadership and management practices.

“We provide support to people by people who know them.”

Award Winning Team

Over the years many Cartref Ni staff have been nominated for the prestigious Wales Care Awards. Against strong competition, we were successful in winning awards from 2010 and the most recent winners were: 2016, 2019 & 2022.





A Rewarding Career

Support work is an excellent career path. It’s really varied and each day is completely different. Our support work team helps the people we support to live as independently as possible and get to see them grow and develop on a daily basis. Although sometimes challenging, being a support worker is a fantastic career and at Cartref Ni, you’ll be supported with all relevant training and education to help you fulfil your role.

We recruit support workers from a diverse range of backgrounds and experience from school leavers to people who have chosen to change careers.

Opportunities to Progress

At Cartref Ni, we give employees the opportunity to reach their full potential and develop in their career further if they wish to do so.  We’ve had many support workers that have chosen to progress to higher education in management positions internally as part of our succession planning or progressed in their careers externally in other roles such as nursing or social work.


“Almost 90% of our support workers are qualified to level 3 or higher.”

Developing People

No matter where you are in your career path, we understand the importance of developing our staff with industry recognised training and qualifications. All front line staff employed by Cartref Ni are required to complete a nationally recognised level 2 Apprenticeship in health and social care and are given the option to further complete the level 3 Diploma in health and social care if they choose.

We also know that it is essential for the quality of service we provide that all our staff are equipped with the knowledge  and skills they require to enhance the lives of the people we support. Our support workers are also able to specialise in an area of their work by studying for a level 4 diploma in professional practice.

We recognise professional workers need to continually learn and develop. All of our support workers are given training and Continuing Professional Development opportunities all year round in a variety of subjects to support their role and registration. This is in addition to various statutory and mandatory training for example safeguarding, infection control, medication and health and safety.

Discover a rewarding career!

A career in support work can be really rewarding and each day is different. Find out more about careers at Cartref Ni.

What our staff say about us

Staff Feedback

“I am proud to say I work for Cartref Ni. They work hard to attain the highest possible standards and care as much for their staff as they do for the people they support. I have worked for many social care providers, and they are the best!”

Staff feedback

“Cartref Ni is an excellent company to work for. They have the individuals best interests at heart and staff are motivated to achieve what the individuals would like to do in life.”

Staff feedback

“I am more than happy to be a part of such a great company, who really support their staff and whose main focus is the individuals’ we support.”

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